by AkkiPatel | Nov 25, 2022 | Customer Service
The hospitality industry is in recovery mode from its historic lows during the worst of the COVID-19 pandemic. There are indications that the recovery is nearly complete, but challenges still exist. The possibility of another COVID variant is always in the background,...
by AkkiPatel | Jun 21, 2022 | Customer Service
The term “company culture” describes the behaviors and attitudes of a business and its employees. Centering around shared values, characteristics, and attributes within an organization, it is demonstrated by the decisions that employees make, the values they hold, and...
by AkkiPatel | May 27, 2022 | Customer Service
Everyone knows the importance of customer service to any business. Satisfied customers are return customers. As times have changed and technology has improved, customer service has had to evolve to meet the needs of customers. There are always new and innovative ways...
by AkkiPatel | Apr 14, 2022 | Customer Service
Customer service is one of the most important elements in business operations. When an element of a transaction goes wrong, customers expect to have the matter resolved as quickly and satisfactorily as possible. A good customer service interaction can create a loyal...
